Rolex told me that it needed YEARLY cleaning to maintain that spec. It’s a good idea to complete this easy cleaning process every two months or so to prevent dirt and grime from caking up in the Rolex watch. My watch looked & ran as new again. conspicuous consumption) whereas IWC are more for true timepiece lovers. Although I have a Rolex and other nicer watches I am a Chevy guy not a Caddy guy as you stated in your story. Under the 6 O’clock position, I have a serial number, witch is very hard to read, but is say’s STAINLESS STEEL I have no use for a watch…even one with a pedigree. Can you fix that and do a cleaning on this watch., if so, how much would ut coat! Mark overhauled the watch for me and fitted the bezel with no problem and back in less than 10 days for half of what the Rolex jeweler wanted to charge me for just fitting the bezel. My dad has a really nice rolex that his dad gave him, and he wears it all the time. The Rolex Forums is not affiliated with ROLEX USA in any way. A full service from Rolex will cost $1000+. A: There are many factors involved in Rolex repair. It was an easy fix for me, but probably not for most of your customers. Case and case back need replaced and only a Rolex factory can do this.” I found your site on the internet and wondered if this sounds like something you could repair. Case in point: this video from YouTube’s CRM Jewelers. Last year I found myself on-line seeking a jeweler to repair and clean my Rolex Submariner. Mark. Thanks, appreciate the nice comments. Raving Fan of the Watch Doctor ! Please let me know how to mail you the watch for servicing. How do i get it to you? I have the watch for over 17 years and wore it everyday. Mark did an excellent job of overhauling my Rolex. I have a lady ‘s oyster Perpetual date just. Would an overhaul fixed the problem? Stated prices for repair and service with very reasonable turn-around-time. I cannot change the day or date of the day date presidential due to the inability to get to stage 2 and sometimes 3 when pulling the stem and Rolex won’t touch it because of the crystal and face. watchdoctorpa@gmail.com mark. But that $51.64 figure is somewhat misleading, as the raw material value of a watch is only a portion of its price. Back in 2011 a Rolex 6062, a sought-after gold-cased calendar watch, sold for well over half a million dollars at Christie’s. The factory also will not work on his watch unless they replace the dial. Since then, I am a repeat customer of the Watch Doctor without hesitation. on back of watch 6213797 Mail my Rolex for cleaning. The movement components are inspected for wear. Mark, It looks great and there is no trouble with it. Another great story. Polishing a gold watch is a painstaking process that requires a great deal of expertise and a steady hand. When we lived in Eastern PA we were in an area where expensive cars were the norm. One YouTube commenter put it best: “it’s not about the grams that it loses, it’s about the original patina that in time [will make it] lose value.”. You did the Overhaul on my Rolex, replaced the damaged Crystal; and, the watch looks great! Many watch nerds consider polishing or aggressively restoring a watch, particularly a vintage watch, utterly sinful. Description ONLY for Rolex/Panerai Watches (except Titanium, White Gold and Platinum) Service Includes: 1) Removal of red stains on gold, caused by sweat 2) Soft buffing to remove small scratches and to reduce deep scratches 3) Ultrasonic cleaning of bracelet to remove all dirt! Please. Bill D. Thank you, Mark. Came in just before 12/25 to add to my 14 other watches in my small collection. Rolex has built its brand on perceived quality, desireability and possibly the highest brand name recognition of any watch maker (except maybe Seiko) and a look at current RRPs on new models tells you everything about where they are at, so servicing costs are going to refect this too, whatever the actual cost of the parts and labour. Check my Web Site for more information about my Business: www.watchdoctor.biz, Here is a link to my Rolex Repair Page: www.watchdoctor.biz/rolex-repair/. Rolex Watch Polishing The purpose of watch polishing is to restore the original appearance of the watch. No aspect of Rolex ownership is as widely debated as the issue of polishing. Mark has serviced three of my Rolexes. While the polishing process is incredibly satisfying to watch, CRM Jewelers relate that despite the lightness of Chrono Sky’s touch, the watch has lost a not-insignificant amount of value. I’m sold on the guy, and will be mailing him my watch shortly. Wear it every Sunday at church. So I see humidity in dial, still works but needs full service and Amy repairs. I leave on August 2nd, early in the morning. © 2021 - Inbound Marketing Services by protocol 80, Inc. Rolex Repair Cost: Rolex Service Through Factory vs. the Watch Doctor. I will NEVER send any watch I have that needs servicing to any one else. I had them repair it. He does a BETTER job than the factory store in NYC, 38 years of being a watch doctor is the answer. Firstly, gold is quite heavy compared to other common watch materials such as steel or titanium, so it’s arguably less comfortable. 116688). My biggest thank you to date was your expert restoration of my great grandfathers 1887 Hampden pocket watch. Approximately how much would it cost me to repair the watch and replace the face with a simple white Rolex face and Safire crystal? Caring for your Rolex FIVE YEAR GUARANTEE. Also, I would like to get the watch back in time to wear it on my trip to Sturgis. Years ago I bought a new submariner because I was a commercial diver. They also want to replace his perfectly good band for another $500. Click here for instructions on how to enable JavaScript in your browser. Please let me know your thoughts and any advice on best way to handle this repair. . sterlinox I have the watch for over 17 years and wore it everyday. Thank you. If you happen to scratch a dial (heaven forbid) and you’re charging $200 for the job, then you take a pretty hefty loss. I may as well check things out. Many factors come into play when it comes to the maintenance cost of a Rolex. He has cleaned my watch I think 3 times and each time it is returned before the promised date, his prices are great and I have sent a number of friends to him who have also been happy with the results and price. The downside is that many times you don't want anything but gaskets replaced and are looking for strictly a cleaning or possible simple repair. I’m in Louisiana. 1675) that sold last year in Sydney: the more worn one sold for $7,000 more than the less worn one. Just be sure to stop at Canada Customs and get the documentation showing that it has been exported. If so, there’s more where that came from. When my wife’s Datejust needs servicing, I’ll send it to Mark. and under that is the serial # 2458200. Question: I have a Rolex my mother wore for years. I got it in December 2012. Usually he digs into stuff like this and figures it out, but he doesn’t want to risk making it worse. A full detail polish and cleaning on case and band, same as Rolex factory. Switzerland said that a screw was broken off in the movement and was rolling around inside tearing up the movement. I have a 1960 Rolex I received from my dad as a gift. Because of this, Rolex polishers need to utilize multiple refinishing techniques, specific to the type of finish on each area of the watch. I remember the saying that the local Mercedes dealer “treats you like a king, and charges you accordingly”. . a break down of big business and a small business. If you will notice, they quoted a cost of $100  for new hands — but his hands only need new luminous, which I will do for only $10 extra. I would like to get it all fixed up. They found the problem to be: “the case back and case are showing signs of metal shavings from no lubrication. Each came back running like new. Customise your D'Marge reading experience by selecting your preferred region below. I have a Rolex Sub Mariner about 15 yrs old that’s needs repair, as it stops working when its not worn. The base price for the overhauls and Crystal is $800. One stopped working after about 2 months. A couple of years ago I noticed it kept stopping and I did not know you can wind it. Thanks for the information and stories. Thank you Mark! How to Polish a Rolex. Thanks. Contacted Mark concerning a repair on my Rolex president. Wow, what a great website and great pricing!! The clasp doesnt grab anymore. Thanks. Finance Expert’s Warning For Australians Investing In Gold, Take these two otherwise identical Rolex GMT-Master IIs, ‘Sporty’ Watch Selling Trick Can Make You Thousands, Good ‘Aussie’ Bloke Russell Crowe Answers The Question On Every Watch Geek’s Lips. In order to post comments, please make sure JavaScript and Cookies are enabled, and reload the page. If you ask the most devoted watch enthusiasts, many of them would advise you not to polish your Rolex Submariner. After my call to his Kane PA shop, I felt more confident as I shipped my watch off for service. However Rolex will replace crystals, dials, etc and polish depending on condition. I recently bought my wife a Rolex and wanted a really high quality bezel with high grade diamonds, a local Rolex jeweler was afraid to touch it because it didn’t just click on. Thanks. A complete overhaul includes the complete disassembly of the movement. He had his dial refinished a few years ago by a local Pittsburgh company. Rolex Submariner Home Restoration Guide (Polish & Scratch Removal) The topic of polishing watches is something that splits opinions. They will consistently tell you that a watchmaker like me can’t possibly do the same quality work on an overhaul as they can in the factory. The very best to you and yours. Just make sure that the item is properly identified as “exported for service” showing serial number on the documentation. Now it accompanies my beloved grandfather’s Hamilton Burton form 1952 you had worked on earlier. Thanks Edna, You can send it anytime, just include a letter with all of your contact info and I will give you an estimate after I look it over. I came across Mark’s operation and requested a price, he was very responsive and I felt assured he would do a great job. Thanks again Mark, all the best to you & yours! I took a look at the watch and quoted him a cost of $250 ($200 for the overhaul , $40 for the crystal and $10 for new luminous on the hands). This goes back to my days at our jewelry store with my Dad and Uncle Louie. It is worn…a 16-78678 on the back. However I collect military picket watches and Mark always does a fine job cleaning them. I carry it every other week and it runs flawlessly. It rained Saturday and Sunday. 30 minutes slow and then 45 minutes fast over the course of 2 hours. You sound very knowledgeable and we don’t want to spend more than necessary for the repairs. I maintained that it was caused by Rolex NY over torquing the screw. He just sent this watch to the factory service center in New York and was quoted a base price of $800 for the overhaul and crystal. Thanks, Mark. Our Swiss grade Rolex watches are made of 904L steel, that is more costly and complicated to produce because it’s very hard, but it’s worth it since it is more rust and corrosion-resistant than other steels, and hold the polish much better than the 316L steel. The watch has operated flawlessly all these years until now. Currently you have JavaScript disabled. I noticed you were asked a couple of times about the Rolex parts account I saw no answer I guess that’s a no? There is a loose piece of crystal preventing the hands from turning. Sincerely, Joseph, since you are in Canada have a look at Al Archer watches. What are the mailing instructions. please contact me You can send watches (or anything for that matter) out of Canada for repairs/service. I have tried manually winding it and put it in an automatic winder, but nothing works. I was so glad to find The Watch Doctor! This price difference always bugged him since both cars were similar sizes and used the same amount of oil. Our master watchmakers have combined experience of over 100 years in the industry and have previously worked at Rolex as well as some of the largest watch manufacturers and service centers in the world. Will be on schedule for a lube and tuneup on explorer 39 in a year or so. Have original box and dicimentatoon. It seems like you do some incredible work on a Rolex watch. I will send more. Your watch is completely taken apart during the overhaul process. I don’t miss an opportunity to tell people of my experience at the hands of Rolex. I have known them to twist arms of musicians who have called me for advice, sayinng they were told if they had a non Steinway trained technician worked on or rebuilt their piano it was no lonnger a “Steinway”, This clainm is patently false. I have sent you several customers from Canada. Scratches tell a story: it’s almost impossible to re-create the natural wear and tear a watch accumulates over time from day-to-day usage; the battle scars of a well-loved watch. Solid 904L stainless steel. My fiance’s Steel & gold What would be a reasonable estimate you could provide? Under the bracelet @ the 12 O’clock position is the number 5500. There is nothing wrong with the hands, but the luminous is just faded. As a result of the expertise required, the cost of servicing a Rolex is on the high side. I’m from South Jersey. 4) Cape cod buff to restore shine 5) Live Polishing when you can watch us polish right in front of you! I have a 2006 sub two tone blue face that has never been serviced. The same goes for your Rolex factory repair — if you can afford a Rolex, then you can afford the $800 service charge! The movement is ultrasonically cleaned, and then reassembled using recommended lubricants. We will have to find him a professional watch repair service that he can take his cherished watch to and get it looked at. Clearly Rolex prices are driven by brand name and the advertizing that you mention is a big part of this. What do you think it would cost to have you clean and repair to excellent condition? Sure, "100% authentic Rolex" fans will go to an authorized Rolex dealer to have their crystal replaced. Both men loved cars. I never worried one bit when I sent my older Rolex to him for a much overdue overhaul! I can’t supply a new dial or band, but movement parts are not a problem. I’m hoping you will continue to work on my older Datejust for me. Please keep in mind that Rolex is a fantastic company, but they have “lots” of overhead and expenses. To all of those asking questions here, please read Mark’s website, all your questions are answered there, then just call him. Gerry Acquilano Mark did an overhaul on my GMT Master II Coke and it was amazing…. 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