During COVID-19, this could include how the organization will address safety concerns and basic operational needs, as well as how to ensure you are giving accurate and timely information and instructions for those individuals and communities that need it. We promise to keep our emails to 1-2 a month. ), and difficulty finding work/life balance. That’s one extreme.”. Use breakout rooms to split participants into … Reps should be prepared to engage providers at short notice or during the micropauses between cases. Good meetings are good meetings, whether you run them in person or virtually. “In telehealth, it’s really about shrinking the time it takes for a patient and provider to complete an encounter,” said Otterlei. The roundtable included John Brownlee, CEO of VidScrip, and Ethan Otterlei, director of strategic sales for Zipnosis. This one remote-work hack will make your virtual meetings more productive. Biden team members fear that meeting Trump officials in person during a pandemic in which the president and his aides have repeatedly flouted safety guidelines could be hazardous to … “If you think about a typical surgeon when they’re engaging with patients, they tend to repeat themselves over and over again,” said Brownlee. Local authorities in England have been handed new powers to hold public meetings virtually by using video or telephone conferencing technology from Saturday (4 April 2020). The American College of Cardiology decided to cancel ACC.20/WCC due to COVID-19, which was scheduled to take place March 28-30 in Chicago. Guidance to help with running your charity during the coronavirus (COVID-19) outbreak. Make sure that all of your team members have access to reliable, high-speed internet. Learners must transfer that new information into long-term storage within that time frame or risk losing it. It would behoove us to get ready.”. “If you can condense, through some smart methodology, a very long communication into top takeaways without a lot of video editing or other effort, that could really have an important part to play,” said Elmouelhi. EMA held a virtual press briefing explaining its efforts to expedite the development and approval of COVID-19 treatments and vaccines, its role in ensuring the continued availability of crucial medicines in the EU during the pandemic, and its publication of reliable information for patients and healthcare professionals. It’s time to get off the phone and onto the video. Sign up for our newsletter, and stay current on the latest thinking. The IEEE Signal Processing Society (SPS) would like to express our concern and support for the members of our global community and all affected by the current COVID-19 pandemic. But … Use this as an opportunity to get more intentionally transparent about calendars. Many organizations are opting to transition to a virtual environment or to host convenings virtually. “Over the past 10 years we’ve had to develop ways of doing training remotely across the whole country,” said Otterlei. How government will regulate telehealth after the crisis remains an open question. Only 12% of European medical device companies use virtual meeting technologies. If your team’s current computers do not all have functional or high-quality video cameras, invest in an inexpensive webcam for staff. Give People the Benefit of the Doubt. Takeaways from the Medical Alley Association’s virtual roundtable with medical device and telehealth company participants. By eliminating the need for providers to deliver repetitive information, telehealth tools allow providers to spend more time on personal care that cannot be provided asynchronously. Consequently, the law’s public notice requirements continue to apply to all official meetings of local government boards. They need to have audio, and possibly video.” Bill Gates, “Content is King,” 1996, “A couple of weeks ago we trained 600 providers in one day.” Ethan Otterlei, Zipnosis, “We’re seeing expanded use of reps delivering asynchronous content to physician clients through VidScrip,” said Brownlee. During the COVID-19 pandemic when gathering in person is not possible, pivoting to virtual events can keep brands top of mind, audiences engaged, and can help generate new leads. Nearly 70% mentioned the benefit of having international guests participate in virtual meetings. Zoom Rooms is the original software-based conference room solution used around the world in board, conference, huddle, and training rooms, as well as executive offices and classrooms. “We know that patients forget about 85% of what they learn at point of care. When your team shifts to fully remote work, there can be a temptation to slow down or relax on the norms that usually guide your workspace. Making the Most of “Going Virtual” in Response to COVID-19. Adults also appreciate efficiency and knowing when to move on. Virtual Meetings Under the Act, if a corporation’s by-laws permit it, a meeting of the members may be called and may be held entirely by means of a telephonic, electronic or other communication facility that permits all participants to communicate adequately with each other during the meeting. If you don’t have it already. They can deliver this via a text message that gets their face and their voice in front of that provider.” John Brownlee, VidScrip. Device companies should prepare for a future in which their reps may be called upon to deliver more value to busy HCPs through shorter synchronous engagements (e.g., by offering faster HCP access to relevant digitized content) or asynchronously. “They can deliver this via a text message that gets their face and their voice in front of that provider.”. Now more than ever you’ll want to build connection and reduce social isolation. present and an active listener—encourage team members to use their video to, Actively discourage multi-tasking while on video or conference calls. Meanwhile, the $14.99-per-month Pro plan allows up to nine hosts and lets them conduct meetings that run for up to 24 hours. Don’t dwell on any one topic, question, or activity. Brownlee envisions a scenario in which providers will be working seven days a week to catch up with cases, even as they’re faced with the need to onboard new staff. Working memory allows us to hold and manipulate new information for only about 20 minutes. Introduction. Virtual meetings may prove to be a mainstay in recovery programs even after the COVID-19 pandemic passes. Many of the rules blocking the advancement of telehealth technologies have been removed in connection with COVID-19. Vidscrip is able to deliver these videos to patients at appropriate moments of care, e.g., the night before, or in the days following, a surgery. Benefits of Virtual Meetings. Medical device companies may need to adapt quickly. ... these virtual meetings … Here are some tips and resources to go virtual that apply to everything from 1:1 meetings to small team meetings to convenings with hundreds of participants: Pay close attention to best practices for adult learning, Let adults know how they will be expected to participate (e.g., “I’ll be looking to hear from [NAME or GROUP]” or “I’ll be asking for 3–4 volunteers to share out their thoughts”). The session was moderated by Hal Grey of Medtech2Market. With sales and support people grounded due to the COVID-19 pandemic, medical device companies are scrambling for solutions to keep teams productive and motivated during the crisis. If we can condense a 20-minute video call into a two-to-three-minute review and diagnosis, we’re making the best use of provider time.”. The same goes for internal company sales training. Sign up to receive featured blog posts and publications, and stay in the loop on announcements and upcoming events. “Asynchronous information delivery is often the only way to do this.”, “We’re seeing expanded use of reps delivering asynchronous content to providers. The benefits and challenges of virtual board meetings are being tested by a growing number of nonprofit boards. We have always been virtual, and we work hard to build a thriving culture and workplace without sharing office space. Prepare yourself to be flexible, roll with the punches and adapt. “Right now, providers are facing enormous challenges in responding to patient questions — for example, around cancelled procedures and patients’ level of risk — and they’re having to do it with reduced staff,” said Brownlee. To create an audience for your next virtual event, consider these best practices. Indeed, some in the industry say once businesses realize the benefits of virtual meetings, they may continue to use them long after the COVID-19 crisis passes. It doesn’t take long for team members to become comfortable using these new platforms if you take some time to think through the logistics and make sure they are set up for success. When appropriate, patients are referred to in-person care via the platform’s advanced routing capabilities. Having the right technology that allows for communication and collaboration, and training your team on how to use it, is critical to working successfully in a virtual environment. What is your expected response time for urgent issues? State and local officials can slow the spread of COVID-19 by avoiding meetings that bring many people into congregate settings. What about non-urgent issues? Text chatting features enable easy question and answer interaction, surveys, and polls, sharing of website addresses and other information in real time. We are happy to be a thought partner or support through this process. Undeterred by the unprecedented health crisis, the Commercial Customs Operations Advisory … As virtual platform use started to grow with the onset of the COVID-19 pandemic, many people experienced instances of intruders joining meetings uninvited and exhibiting disruptive behavior. The Medical Alley Association does not endorse any of the products, vendors, consultants, or documentation referenced in, or connected to parties through, the COVID-19 Resource Connect feature or via this website or other communications. But when COVID-19 caused organizers to cancel a series of local chemistry meetings across Canada—called Inorganic Discussion Weekends—and offer a virtual alternative, she signed up to give a … For healthcare systems, the main attraction of asynchronous communications — and a key selling point for telehealth providers — is to drive down the unit cost of delivering care. Should most communications happen via email or on video calls? After all, you want to make sure that what you say in the heat of an intense team competition doesn’t offend a colleague or get lost in translation. The Food and Drug Administration hosted a virtual open meeting to discuss Pfizer-BioNTech COVID-19 vaccine and Emergency Use Authorization (EUA). Get the right tech in place for all. Zoom has higher-priced plans for large businesses. When this began, Breathe London data showed that emissions reduced 25% during the normal morning commute and 34% during the evening commute. Some members even suggested continuing to … Ramping up better virtual and asynchronous engagement capabilities would also put device companies in a better position to deal with tightened restrictions to hospital and OR access that may remain in place after the crisis. How to engage and retain your employees during Covid. Preparing PHPs to Support Physicians Facing Moral Injury and Trauma of COVID-19 Education Session June 26, 2020 Hosted by the FSPHP Task Force to Support PHPs During COVID-19 SESSION OUTLINE AND PRESENTERS: Staying Well Amidst the Crisis Doris C. Gundersen, MD, Medical Director, Colorado Physician Health Program Companies that begin to put more core provider training into a clickable (asynchronous) online format now may be better prepared to tackle a larger volume of synchronous virtual or face-to-face training in the future, with the online content serving as a prerequisite for synchronous training. Get the right tech in place for all. “Provider time is one of the more expensive resources for any healthcare system. Many of your organizations already have team members working remotely or who are traveling for work and dial in by phone or through video conferencing without using a webcam. Psychological science tells us that social context, interpersonal relationship, and emotional well-being are important to student learning. In today’s COVID-19 update, AMA President Susan R. Bailey, MD, is joined by the speaker and vice speaker of the AMA's House of Delegates—Bruce Scott, MD, and Lisa Egbert, MD, respectively—to discuss policymaking during the pandemic and share key takeaways from November's virtual Special Meeting of the House of Delegates (HOD). March 13, 2020. Access the American Academy of Dermatology's Virtual Meeting Experience. Brownlee and Otterlei both described rapid pandemic-related changes in the telehealth space. Let’s Not Go Back to ”Normal”, Let’s Re-Build: A Call for Representation and Equity. Host a video call with the team using break-out rooms, polling and annotate functions make the meeting more interactive. One thing to be particularly mindful of is creating connections and team culture. They dislike long lectures and one-way communication. No one wants to hear a monotone voice, so be sure that you and other facilitators/speakers keep the tone upbeat and varied. But it’s clear that virtual events will remain a large part of the meetings industry even after the Covid-19 crisis has passed. COVID-19 | The virtual reality of shareholder meetings With social distancing and lockdowns becoming the norm, shareholder meetings will have to take on a virtual form. The COVID-19 pandemic has prompted a global shift in meetings and events, many moving from in-person gatherings to a more virtual implementation. Virtual Events During COVID-19: Untapped Opportunity May 15, 2020 12:54 pm Research Services By Christine Pelosi, Information Specialist, 4A’s Research, [email protected] , using exclusive survey data from Researchscape . It’s time to get off the phone and onto the video. Remote work is vital to keeping air pollution to a minimum. Do team members have flexibility to work outside of those hours? The COVID-19 pandemic has affected many parts of our lives. Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. “With COVID-19, a couple weeks ago we had one system in Texas that needed to add 600 providers and we trained them all in one day.”. Please do not hesitate to reach out if we can help in any way, and please let us know if you have resources you’d share with others. Pursue virtual group events, gatherings, or meetings, if possible, and promote social distancing of at least 6 feet between people if … See this example for how you might schedule 4+ hours of content in one day: While you should certainly aim to plan for every possible outcome during your virtual meeting, something will likely go wrong. ... Corporate Program gives employees one easy to use membership that they can use to book a variety of in-person and virtual fitness and wellness benefits. Only 12% of European medical device companies use virtual meeting technologies. Students and teachers engage in virtual-only classes, activities, and events. © 2020 Medical Alley Association. Linda Lonn, senior marketing manager at Osprey Medical, emphasized that the focus of such training must be on quality (knowledge retention), not quantity (long lectures). “Just listening to this conversation, I can see new applications,” said Elmouelhi. Events around the world have been canceled due to the ongoing COVID-19 uncertainty. Encourage your team members to use Outlook or Google Calendars more than usual to detail their workdays. for staff. During the COVID-19 pandemic, people may wish to access more services online instead of in person. Take advantage of available training (both live and asynchronous online) and engage team members in small groups to practice their skills. While adults appreciate clear instructions and explicit ways to participate, that also needs to be balanced with their need to self-direct and take ownership of their actions. That’s why it’s important for meeting organizers and facilitators to both acknowledge that technology can be tricky to navigate and to uphold a positive and upbeat attitude about the fact that you’ve gone virtual. Rethink Education: How are Some States Turning the Challenge of Covid-19 into an Opportunity? The rapid evolution in how scientific meetings are conducted may have long-term benefits. Education First was founded intentionally as a virtual organization more than a decade ago. As the coronavirus pandemic has continued to surge worldwide, severely impacting the global economy, U.S. Customs and Border Protection’s trade advisory group has continued to forge ahead. This would provide a lot of value.”. Good meetings are good meetings, whether you run them in person or virtually. ... We’re offering complimentary copies of our publication Virtual Meetings Untangled during the COVID-19 pandemic. We champion and facilitate an environment that enables health technology and care organizations to innovate, succeed and influence the evolution of healthcare. Now more than ever you’ll want to build connection and reduce social isolation by using those webcams and seeing each other’s faces and home workspaces. Amid Coronavirus Fears, Startups Rethink the Virtual Conference As more gatherings get shut down due to Covid-19, a new group of companies are trying to re-create the experience online. Three of the biggest benefits of virtual meetings are time, cost savings and increased productivity. As the industry emerges from coronavirus-caused shutdown, concern for the health of the planet, and even more importantly the health of attendees, will only increase. There are several video conferencing solutions that have entered the market over the past few years, and they each have their benefits in regards to price and features, all offering face to face meetings. As much as you can, try to keep the content focused on real problems and tasks. Learn more. We have common norms, take time to connect, and use an array of collaboration tools to help our 65+ team members work together from their homes in more than 20 states across the country. Here are some tips and resources to go virtual that apply to everything from 1:1 meetings to small team meetings to convenings with hundreds of participants: Adhering to best practices for adult learning will only boost your meeting or convening participants’ engagement and serve as support for the decision to move to a virtual environment. Someone’s computer might break, you might end up with the wrong people in breakout rooms or you might realize that you are screen sharing the wrong Powerpoint. Host a daily stand up meeting with your executive leadership team to review daily priorities and triage issues, Hold a video call with that team with one person sharing their screen with any common work plans or tracking documents for discussion, Meet with a partner organization to discuss a joint project, Invite the partner to a video call instead and make sure to send any plans, files or materials along with an agenda in advance so they have time to review it, Have full staff meetings or professional development sessions, Break out into small groups or in pairs/triads mid-way through a meeting to talk about a topic, Go to a colleague’s office or cubicle to workshop a draft document together, Hop on a video call with that colleague and use simple, free tools like a Google Doc, Slides or Sheet to edit the draft simultaneously or simulate a whiteboard, Document team commitments from a meeting or series of meetings, Create a running Google Doc where all meeting participants can help capture team notes in a shared place, Hold a brainstorming session on a whiteboard with members of your team, Use a Google Doc, Slide or Sheet to generate solutions in real time; if you’re drawing visuals, take pictures with your phone of your actual whiteboard or paper and exchange these over text, Use instant messaging to check in quickly or schedule a “video coffee chat”, Host a lunch and learn or team happy hour to celebrate a success, Do it virtually! Manager of Communications and Special Projects, As we gear up to begin a new school year, we cannot help but hear... Read more >, On August 29, 2005, Hurricane Katrina made landfall over southeast Louisiana and Mississippi, unleashing unprecedented... Read more >, As the 2020-21 school year begins, state and district leaders are working closely with teachers,... Read more >, Contact us to find out more, or call 800-503-8656. When you’re in a brick and mortar office, lots of culture and connections happen in informal settings: a quick chat before a meeting starts, a conversation about your weekend in the kitchen area or a passing hello in the hallway. Parliament is taking its first steps to return to work some 15 committees crucial to the oversight of the Covid-19 lockdown. Across the US and the world, educators, businesses and communities are making daily shifts in operations in response to the rapid spread of COVID-19. However, ACC.20/WCC Virtual Meeting continues to release cutting edge science and practice changing updates for cardiovascular professionals on demand and free through June 2020. The biggest engagement threat in virtual meetings is allowing team members to unconsciously take the role of observer. Gatherings, visitors, and field trips. VidScrip is an online platform with a virtual recording studio that allows physicians to create videos from a remote location. The need for social distancing during the Covid 19 crisis has meant that thousands of business events have had to be canceled or postponed. Their virtual care model allows patients to be treated through an online adaptive interview using video and phone technology. Use this as an, Use tech to support continued collaboration. Following social distancing recommendations, many organizations have shifted their in-person conferences to virtual meetings. In the pre-COVID world, the trust between managers, workers and teammates was earned over time, through a combination of virtual and personal interactions. Date: 6 May 2020; As the Coronavirus situation develops, organisations are looking to minimise the chances of infection by seeking alternatives to face to face meetings. However, given the severity of the public health situation the Charity Commission for Northern Ireland has issued guidance to allow charities to postpone or hold meetings digitally during the coronavirus outbreak. Be mindful of personal pressures that staff may be facing due to school closures or family members who are ill. Should staff be available on email, instant messaging, phone, text or all of the above? T he COVID-19 pandemic, however, forced most companies to abandon in-person 2020 annual shareholder meetings in favor of a virtual format. For some, this transition will be fairly seamless, but for other organizations unused to working or collaborating remotely, this will require some significant adjustments in workstyle, culture and use of technology. If you don’t have it already, we highly recommend investing in a video conferencing platform that allows for face-to-face interaction over video to enable your team to continue to work together in real-time. Break out into small groups or in pairs/triads mid-way through a meeting to talk about a topic. COVID-19 (Temporary Measures) (Alternative Arrangements for Meetings for Charities, Co-operative Societies and Mutual Benefit Organisations) Order 2020 Press release by the Ministry of Culture, Community and Youth on Alternative Arrangements for Charities, Co-operative Societies and Mutual Benefit Organisations to Conduct General Meetings amid COVID-19 (28 April 2020) As the coronavirus (“COVID-19”) pandemic continues, many public companies are examining how best to accommodate their upcoming annual shareholder meetings in light of complying with government orders and recommendations limiting public gatherings and non-essential travel.Accordingly, many corporate executives are now considering moving their annual shareholder meetings to a virtual … Pharma going virtual due to Covid-19. The Medical Alley Association is providing COVID-19 related information, including the “COVID-19 Resource Connect” feature on its website and summaries of laws, executive orders, and government programs that may be of interest to members, as a public service. Turn on the video during your virtual calls. Transitioning to virtual can be daunting and present more unknowns. It doesn’t take long for team members to become comfortable using these new platforms if you take some time to think through the logistics and make sure they are set up for success. Start with Your Virtual Event … Top COVID-19-related initiatives from one medical device firm: Device companies agreed that downtime associated with the virus presents opportunities for tackling important projects that had been postponed (“never let a crisis go to waste”). The most important thing managers can do to engage workers are personal meetings. All rights reserved. OAG has identified provisions that frustrate this public-health goal by requiring that government officials, members of their staff, and members of The open meetings law remains in effect during the COVID-19 state of emergency. Will you use instant messaging like Zoom, GChat or Slack to keep in touch? Virtual conferences have seen a steady increase as companies are turning to online resources in replacement of florescent lighting, carpeted floors and chair rows of … Over 70% of healthcare providers (HCPs) use telemedicine tools for clinician guidance or education, patient interactions such as e-visits, remote patient monitoring, or information sharing through patient portals. As coronavirus (COVID … The Medical Alley Association makes no representations, guarantees, or warranties as to the accuracy, completeness, currency, or suitability of the COVID-19 related information provided by the Medical Alley Association on its website, in newsletters, or in any other communications. Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. She uses an inexpensive testing tool from Kahoot.com, which turns knowledge quizzes into Jeopardy-type competitions, to tap into the competitive nature of sales reps and keep them engaged. At first, we recommend that all team members get in the habit of joining video meetings 5-10 min early (or take the first 5 minutes of the agenda) to make sure that your conferencing software program, wifi connection, headset or, other audio, video, and computer microphone are working properly before the start of the meeting. He noted that his company is responsible for many types of concomitant procedures and being able to follow up with the patients post-operatively is a huge benefit. All rights reserved | 4150 Olson Memorial Hwy, Suite 430, Golden Valley, MN 55422 | 952.542.3077, “Project Rebound” — cross-functional “Tiger Teams” prepping for future surge in demand, Tackling strategic projects that may have been postponed (“never a better time”), Cross-functional strategic planning — “What will our market look like in five years?”, Moving from quarterly to monthly goals and planning — to avoid getting “loose and sloppy”, Collaboration with physicians who have downtime, Beefing up virtual meeting and asynchronous information delivery capacity and content for physicians. ... (including occasional Zoom meetings taken from bathrooms! We will elevate Medical Alley as The Global Epicenter of Health Innovation and Care™. Through Service BC, people can set up a representation of their BC Services Card on their mobile device by following a few simple steps. This will help others identify when they can snag time with you and when you need uninterrupted work time. Many in-person services are already available over the phone or online, and VBA is expanding the use of existing technologies to remain accessible to Veterans, service members, and their families. COVID-19 disaster. The speed and reach of the COVID-19 pandemic have forced rapid changes in how we conduct medical practice and research. “The benefit is everyone shows up on time, which is … “We have many customers and even some salespeople that just don’t like looking at a tablet or a computer screen. Present were marketing leaders from medical device companies AtriCure and Osprey Medical, as well as senior leaders from Zipnosis and VidScrip, two companies in the digital health space. As Otterlei and Brownlee pointed out, device makers could think the same way in terms of rep time with HCPs. Using that can help minimize meetings that are accidentally scheduled before or after your set business hours. In a virtual environment, it can be easy to get overwhelmed by the technology. On April 7, 2020, the Medical Alley Association hosted a virtual roundtable to explore how the COVID-19 pandemic is impacting medical device company engagement with HCPs and what the future could be like after the crisis. The COVID-19 pandemic forced a rapid shift from in-person to virtual annual meetings. As you review the resources we have compiled below, consider how you can use these strategies to build your team’s culture and set your staff up to make the most of the virtual environment. If you have team members living across multiple time zones, you can change your settings to automatically list up to three timezones. Coronavirus/Covid-19: Adoption and Fostering Panel virtual meetings. For telehealth providers such as Zipnosis, large-scale, short-term training efforts are a way of life, and they use their own tools to deliver it. Will you have one person or department available to address concerns or should staff try to triage on their own? ICCR and the Shareholder Rights Group responded by releasing the following set of 9 best practices to ensure that 2020 virtual corporate annual general meetings do not deprive shareholders of their basic rights. Makers could think the same way they ’ ve adjusted to meetings during pandemic... To enable sketch type illustrations of ideas and perspectives help associations conduct business not... One thing to be canceled or postponed canceled Due to the session was moderated by Grey... Be flexible, roll with the punches and adapt ( including occasional Zoom meetings taken bathrooms... That thousands of business events have had to be a thought partner or support through this process forced most to! Other companies conduct fully virtual meetings allow effective illustrations meeting organizers and facilitators both... The phone and onto the video environment, it ’ s more complicated to.. 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